What should I do if my order is late?
Message the seller on the order page first. If delivery stays late, open a dispute before the deadline — your payment stays held.
Open the order page first and message the seller. Your payment stays held while you wait.
If delivery is delayed or not as described, open an ordinary dispute before the displayed deadline or earlier completion. A paid manual order awaiting delivery remains disputable before its review clock starts.
After completion, use Contact Support; the Buyer Protection claim window and exclusions apply.