AuctionHouse Support

Contact AuctionHouse Support

Browse by topic

Most asked this month

Still stuck?

Tell us what it's about first

We'll show the two articles that answer most of these. If they don't help, your message goes straight to the right person.

Estimated initial response: 24 hours. Investigation and review may take longer.

Disputes: decided by staff, not bots

· we reply by emailNot signed in

Drop screenshots here or

Up to 5 files: JPG, PNG or WebP images up to 5 MB; PDFs up to 10 MB. Maximum 25 MB per message and 50 MB per request or dispute. No recordings.

Redact unrelated personal information. Never include passwords, recovery codes or complete payment credentials.

Uploading attachments…

We reply to the email address above.

AuctionHouse Support never messages you first on Discord or elsewhere, never asks for your password, and never asks you to pay outside checkout.

Have an account? Sign in to ask in your Support chat, next to your orders. Sign in · Prefer email? Reach us at admin@auctionhouse.pro