Orders & delivery
Late orders, hand-over, confirming · 7 articles
- What should I do if my order is late?Message the seller on the order page first. If delivery stays late, open a dispute before the deadline — your payment stays held.
- How delivery times are shownA listing shows how fast the seller usually delivers, or their own estimate when there is not enough history yet.
- How instant delivery worksThe agreed content is revealed right after payment. Revealing it does not complete the order — you still have the review window.
- Confirming your orderConfirm once you have checked everything. If you do nothing, the order may complete automatically at the deadline.
- Talking to the sellerUse the chat on the order page. It keeps the hand-over on record if you ever need to open a dispute.
- Can I cancel an order?An unpaid order can be called off by either side. Once paid, ask the seller, or open a dispute if they do not deliver.
- How boosting orders workAccepting a boost offer creates an order at the agreed price and scope, with the same payment protection.